You did it! You landed that perfect position and your first
day of the new job is coming up. With it
is all the awkwardness of learning the ropes and crossing your fingers that
your co-workers are going to welcome you into “the family.” So, how do make sure this transition is a
Believe it or not, there is a tried and true method of
making these vital first weeks/month a success. In fact it just takes a little
communication and 4 little steps.
1. Find who you would communicate with on a routine basis.
Is this the receptionist? Your direct boss? Your bosses
boss? Your subordinates? The payroll clerk? HR Manager? This can vary depending upon your role within
the organization. For example, if you
are a receptionist, you are probably going to need to communicate with not only
all the staff at one point or another, but you are also going to start needing
to get into good communication with the clients – especially “the
regulars.” If you’re the finance
director, your going to want to find out who the HR Manager, who the CFO is and
perhaps who your contact person is at the local bank.
You may ask “what does find out who you would communication
with, mean?” Well, it means just that. Who are you going to need to give
information to or get information from on a routine basis? Let’s take the
example of the Finance Director, ask the questions: “Who do I deal with when I need to talk with
the bank?” “When I have questions about someone’s time sheet, who in the HR
department handles that?” etc.
2. Make yourself known to those people.
Don’t sit around and assume they know who you are. Seek them
out. Introduce yourself, tell them your name, what your official job title,
what you’re going to produce for the company. Be pro-active in learning who
everyone is, starting out with those you will need to deal with on a routine
basis. But make sure they know not only your name but your job function as
3. Discover from those people you found in point #1 above
what they need and want from you.
Yep, that’s right; you are the “suggestion
department” right now. This is where
you are active in learning what’s expected rather then learning by trial and
error; which is really not the way to ensure job security, especially if you
are like most people and are under a probationary period. This is also a way to start establishing a
good reputation for yourself – starting on day one.
This is also the point where you find out from the payroll
clerk where and when THEY would like to have your time sheet turned into (just
because Joe Schmidt has been there “forever” and he always does it a certain
way, this may not be the correct way and thus the accounting department
ever-so-innocently, “misplaces” his paycheck and “miraculously” finds it 5
minutes after he leaves on Friday evening). Find out from the HR Manager what time breaks
are taken, from your Boss if he/she wants you to send them a weekly report,
does the receptionist want you to let him/her know when you’re leaving the
4. DO, PRODUCE, and PRESENT what you found in step 3.
Don’t just listen to what people need and want, DO IT. Show
them you heard and understand by DEMONSTRATING your understanding. Make sure the boss doesn’t have to chase up
your weekly report, make sure your time sheet is exactly how the accounting
department asked them to be done and be sure that you get it in when they want
it. Become the receptionist favorite person to work for because your calls are
so easy to deal with as the people calling in are always given correct
information and thus never get upset.
Getting off on the right foot is vital to creating a long
and stable career with any company. Make
sure you stay pro-active in learning the ropes and not become a victim of a
frustrated HR Manager because you made every error in the book – and you just
walked in the door!
Remember, just because in your mind you have arrived,
doesn’t mean that you have. Until you do the above your still “non-existant” as
far as others are concerned.
So there you have it, you know what to do now. I’m sure you
are going to be a great success!